As pioneers in the field of insurance services in the country, Unik has always strived towards providing its clients innovative means and processes for settling and managing claims. Using its IT infrastructure and technological capability, the business has developed a process that manages claims without visits to site. The desktop claims process is for claims up to a certain quantum, as stipulated by the client, and allows the adjuster to assess small losses online, without visiting the loss location. Documentation is received and scrutinized through a sophisticated process delivery system, thereby subjecting the Insured to minimum problems. Minimum documentary evidence is called for, to substantiate the loss, for insurers to settle claims faster and more efficiently, without compromising on quality.